Privacy Policy

localcars.me, based in Montenegro.

Email for privacy questions: podrska@localcars.me

• Company registration: company name, contact person, email, phone, address, tax ID.

• Booking data: customer name, email, phone, pickup dates and location.

• Technical data: IP address, device type, browser, anonymized analytics traffic.

• Cookies: see our Cookie Policy.

• Processing bookings and communicating with companies.

• Sending transactional emails (booking confirmation, cancellation, reminders).

• Improving the site and preventing abuse (rate limiting, audit log).

• Legal obligations (accounting, invoicing).

• Contract performance (booking, company subscription).

• Legitimate interest (site security, analytics).

• Consent (marketing emails — optional, you can withdraw).

• Legal obligation (record retention).

• The company whose vehicle you booked — necessary for service delivery.

• Email provider (Mailgun) for transactional emails.

• Hosting and CDN providers (Apache server in Montenegro, Cloudflare for static assets).

We never sell personal data to third parties.

• Booking data: 5 years (tax and legal obligations).

• Technical logs: 90 days.

• Marketing consent: until withdrawn.

• Right to access your data.

• Right to rectification of inaccurate data.

• Right to erasure (“right to be forgotten”).

• Right to restriction of processing.

• Right to data portability.

• Right to object.

• Right to lodge a complaint with the Montenegro Personal Data Protection Agency.

To exercise rights, write to: podrska@localcars.me — we respond within 30 days.

We use HTTPS (TLS 1.3), httpOnly secure cookies, JWT authentication, rate limiting, and regular backups. Containers are isolated on a secured server in Montenegro.

The site is not intended for persons under 18. We do not knowingly collect data from minors.

We may update this policy. The current version is always available on this page. Material changes will be announced via email to registered users.